The Microbiology Society engaged Editorial Office Ltd (EOL) in late 2013 to provide editorial office support for one journal and additional coverage across other titles. I have been consistently impressed by EOL’s work to date. They have taken time to understand our standard operating procedures, and are beginning to build strong working relationships with staff and editorial leadership. Whilst early days, our processing times have benefited from their contributions. EOL have also been proactive in suggesting further ways to improve service quality. I look forward to working further with them

Leighton Chipperfield, Director of Publishing, Society for General Microbiology